Learning outcome 1:
Critically evaluate the factors that trigger individual and organisational change and the strategies and approaches available to successfully facilitate and lead a change process
Learning outcome 3: Critically analyse an organization’s internal and external business environment as part of a change management strategy Task 1 Business Research – You must choose one organisation that is currently going through a recognised change process in any of the following areas: business strategy, leadership, culture or organisational practice. The organisation can be from within the public, private sector or voluntary sector in any country. TIP/GUIDANCE: Choose an organisation that publishes information on its strategy, internal processes, market/sector trends and potential challenges e.g. LSE (London Stock Exchange) companies are legally required to publish Annual Reports. These are usually found on the ‘Company Information’ page under the tab ‘Investor Relations’. NHS Trusts publish similar annual reports and strategy documents, as do charities.
Task 2 Systems Diagramming – Using data and information extracted from your research sources produce each of the following diagrams:
• 2 Systems Maps (present state and future state/vision) • Force Field diagram • Multiple Cause diagram • Business Process Map for your chosen change scenario TIP/Guidance: Decide how you wish to create each of these diagrams i.e. to help you capture and visualise the ‘current system state’, to highlight what elements of the system need to be changed or to represent the ‘vision of the organisation in its future state, after the change. Task 3 Management Report – Analyse your diagrams and choose ONE key (significant) change and, based on your diagrams, prepare a 2000-word management report for the organisation that critically evaluates the potential impact of the change on key stakeholders and makes recommendations as to how to support these stakeholders through the transition.
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